Managed Services is a strategic method of improving effective and efficient client operations by accepting day-to-day client-management responsibility to manage client functions or processes to mutually agreed service levels.
VEGA provides Managed Services in the following areas:
- Data Collation - a web-based interface for the centralised collation of data that is highly adaptable to many market areas. This managed service offers the configuration of our data collation tool to meet individual requirements and the benefits of our service desk to ensure end-user satisfaction and agreed service levels are met.
- Managed Service Desk - a flexible managed Service Desk solution designed to target your specific requirements from call-handling through to full escalation handling and co-ordination of 3rd parties.
- Managed Vulnerability Service - a custom-designed managed service to assist your organisation reduce business risk by combining the benefits of a manual penetration test with a targeted scanning and expert assessment service.
Contact us for more information about Managed Services
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